Copyright © 2025 Bohemia Bay Studio - All rights reserved.
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Model Issues
Your model texts 3 hours before the shoot, they're sick and can't make it. Without FlexiBook, you lose your $349 half-day booking.
With FlexiBook: Click the link in your email, pick a new date, reschedule in 30 seconds. $0 lost.
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Product Delays
You're shooting a new product line. The shipment is delayed until next week. Without FlexiBook, you lose your $649 full-day booking or shoot with nothing.
With FlexiBook: Reschedule to match product arrival. No penalty, no lost deposit.
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Client Changes
Your client moves their meeting to the same day as your studio booking. You need to shift the shoot by 24 hours. Without FlexiBook, you pay cancellation fees or forfeit booking.
With FlexiBook: Reschedule with one click. New time confirmed instantly.
Timeline Shifts
Your previous shoot runs 2 hours over. You'll arrive late to your studio booking. Without FlexiBook, you lose part of your paid time or pay late fees.
With FlexiBook: Reschedule to a later time slot (if available) in seconds.
Weather Impact
You're shooting outdoor location work first, then moving to studio. Weather delays the outdoor portion by a day. Without FlexiBook, your studio booking is wasted.
With FlexiBook: Shift your studio time to match your revised schedule.
Personal Emergency
Something personal comes up—family emergency, illness, unexpected commitment. Without FlexiBook, you lose your booking payment.
With FlexiBook: Cancel or reschedule. Focus on what matters. No financial penalty.
Shoots don't go to plan. We won't punish you for it.
Photography shoots are unpredictable. Models get sick. Products ship late. Clients reschedule meetings last minute. Weather changes outdoor plans. Your day job runs over. Traffic delays everyone by an hour.
Traditional studio policies penalise you for circumstances beyond your control. Miss your shoot? Lose your deposit. Need to reschedule with 48 hours' notice? Pay a fee. Model's train delayed by an hour? Start over with a new booking and lose your time.
We built FlexiBook because studio hire should support your workflow, not add stress to it.
Photography shoots are unpredictable. We built FlexiBook because rigid cancellation policies punish photographers for circumstances beyond their control. Removing booking anxiety means you can book confidently and focus on your work, not "what if" scenarios.
You're charged the full booking rate. The 1-hour cutoff exists because we can't realistically offer the time slot to another photographer with less than an hour's notice. We need reasonable time to make the slot available.
Yes, as long as each change is made at least 1 hour before your scheduled start time. No limit on reschedules. We'd rather you find the right time than lose your booking.
If your preferred new time isn't available, you can:
Choose a different available time slot
Cancel for a full refund
Contact us to discuss options (we may be able to help)
No. Click the link in your confirmation email, cancel or reschedule, done. No explanations, no phone calls, no judgment required.
Contact us immediately. While the policy states full charge within 1 hour, we're reasonable humans. Genuine emergencies (medical, family, safety) will be handled with understanding. We'll work with you.
For security, only the person who made the booking should cancel or reschedule using their unique email link. If you need someone else to handle it, contact us directly with your booking details.
Contact us with your booking details (name, date, time) and we'll resend your booking management link immediately.
No. It's included automatically with every booking at no additional fee. No opt-in required. It's just how our bookings work.
If the time slot is still available after you cancel, you can re-book it normally through our booking system. But we can't hold slots, so availability isn't guaranteed. If you're unsure about cancelling, contact us first, we can help you decide.
Refunds are processed within 3-5 business days to your original payment method. Your official refund may take up to 10 days to process.
Yes, if the new time slot and duration are available. The new booking rate applies. For example, if you booked 2 hours ($218) but reschedule to a half-day ($349), you pay the $131 difference. If you downgrade, we refund the difference. The best method is to cancel the original booking, then rebook your desired timeslot.
If you're going to be late but still arriving, your booking time doesn't automatically extend. You'll lose the minutes you're late. To avoid this, reschedule to a later time (if available) using your FlexiBook link before your original start time.
Yes with some key changes. Please provide a minimum of 24 hours before your first day to cancel or reschedule. You will need to contact us to manage multi day bookings.
No. FlexiBook only applies to changes made before your booking starts. Once you've accessed the studio and your booking has begun, the full booked time is charged even if you leave early.
