Self‑Entry Made Simple: How Our Access Code System Keeps Studio Hire Secure

Welcome to Bohemia Bay Studio. Our self‑entry system gives photographers, stylists and production teams private, flexible and secure access to a fully equipped creative space. This guide explains how your booking becomes a time‑limited access code — from reservation to exit — so you can get on with the shoot. We're open for bookings 7 days a week, 365 days a year, from 7am to midnight, offering maximum flexibility for your projects.

How Your Booking Triggers Your Unique Access Code

Our system links your online booking directly to the studio’s door hardware, providing keyless entry without staff handover or key collection. When your booking is confirmed, our platform requests a unique, time‑limited PIN from the access control system and delivers it to you. That PIN is programmed to work only for your reserved session window.

In practice that means the code will only activate from your booked start time until your session ends, creating predictable, auditable access. The result is a smoother workflow — less coordination, no physical keys, and fewer interruptions to your shoot.

Flexible Booking: Reschedule or Cancel with Ease

We know plans change. That’s why we offer a flexible cancellation and rescheduling policy:

• You can reschedule or cancel up to 1 hour before your shoot start time with no penalty.
• No need to call — simply use the link in your booking confirmation email to manage your reservation.

What to Expect: From Booking to Studio Entry

Below is a practical walkthrough to make your arrival and departure stress‑free. We’ve built in helpful details so you can focus on the shoot.

Your Step-by-Step Guide to Studio Entry

• Find Your Slot & Book: View our pricing options and available times on the studio calendar, then complete your reservation with the online booking form.
• Confirm & Receive Your Code: After payment is approved, our system will generate your unique access code and send it in your booking confirmation email (and via SMS if you opted in).
• Prepare for Arrival:
  • Save your confirmation email/SMS with the access code to your phone — mobile reception can be patchy, so having it cached helps.
  • Note your exact booked start time; your code activates precisely then.
  • Review our parking details below if you're driving.
  • Check our full equipment list if you need specific kit.
• Arrive at the Studio:
  • Address: Unit 14/337 Bay Road, Cheltenham VIC 3192. We’re in an industrial estate directly behind Storage King on Bay Road. For detailed directions, see our location page.
  • We provide 3 dedicated parking spaces directly outside the studio entrance, plus plenty of free street parking nearby (no meters or time limits).
  • Ground‑floor access via a 7‑metre garage roller door makes the studio wheelchair accessible.
  • Your code becomes active at your booked start time. We include 15 minutes of early access free of charge so you can arrive slightly ahead to unload and start setup.
  • Enter your unique code at the keypad by the main entrance and allow a moment for the lock to release.
• During Your Session:
  • The studio comes equipped with professional lighting, a cyclorama and a range of props. See our equipment page for full details.
  • Enjoy your private session — we build in 1‑hour buffers between bookings so you won’t be rushed by the next client.
• After Your Session:
  • Return equipment and props to their original places.
  • Please turn off all lights.
  • The door will lock automatically behind you when you exit.
  • You have 30 minutes of free pack‑down time after your booking ends. There’s no formal checkout — just leave the space tidy and ready for the next renter.

Booking & Entry Lifecycle at a Glance

Security & Privacy: Protecting Your Session

Our self‑entry system combines sensible policies with technical controls to protect you, your gear and your work. We design for privacy, traceability and fast response.

Unique, Time‑Limited Codes: Each booking gets a unique PIN that’s valid only for your booked session within our 7am–midnight operating hours, preventing reuse and aligning access to your reservation.

Audit Logging & Monitoring: Every entry attempt — successful or failed — is recorded with timestamps. Authorised studio operators can review these logs for investigations or dispute resolution, giving full traceability.

Remote Revocation: If a booking changes or is cancelled, we can revoke or reissue codes remotely so expired or invalid codes cannot grant access.

Hardware Redundancy & Maintenance: We use robust keypad hardware and perform regular maintenance to limit failures. Remote monitoring lets us address issues quickly.

Data Minimisation & Privacy: We only collect the personal information needed to confirm bookings and generate access codes. Access‑related data (codes, timestamps, entry logs) are kept solely for operational and security purposes, not published. Records are retained only as long as necessary for accountability and incident response, and role‑based controls limit who can view log data.

Security Elements at a Glance

Troubleshooting Common Access Code Issues

Our system is reliable, but if something goes wrong this quick checklist will help you get access without delay.

What to Do If Your Access Code Doesn't Work

If the keypad rejects your code, try the following:

• Confirm your booking start and end times to make sure the code is active during your attempt.
• Re‑enter the code carefully, watching for leading or trailing zeros and any keypad quirks. Try a short pause between digits if the keypad is slow to respond.
• Check your booking confirmation on your device to ensure the code you entered matches exactly; avoid copying non‑numeric characters.
• Avoid rapid repeated attempts, which can sometimes trigger a temporary lockout.
• If it still fails, request a code reissue from your booking dashboard or use the contact details in your confirmation. If there’s an emergency support route, follow that escalation path.

How to Reset or Request a New Access Code

Replacement codes are issued securely through the booking platform after we verify your booking and identity. This prevents unauthorised reissuance.

To request a resend, open your booking dashboard or follow the contact instructions in your confirmation. Once we verify your booking, the system will generate a new time‑limited PIN for the corrected session window. Automated reissues usually take minutes; additional verification may add a short delay.

Frequently Asked Questions (FAQ)

What should I do if I forget my access code?

First, check your booking confirmation email or SMS — the code is included there. If you can’t find it, log into your booking dashboard to retrieve it. If that still doesn’t work, request a new code through the booking platform; most systems can issue a replacement within minutes after quick verification.

Can I share my access code with someone else?

We don’t recommend sharing your code. Each code is unique and time‑limited to a specific booking. Sharing can allow unauthorised access and compromise the privacy and security of your session and the studio.

What happens if I arrive late for my booking?

If you arrive late, your code will generally remain valid until the end of your reserved session, but you will lose any time you miss at the start. To avoid this, arrive within your window or use the 15 minutes of free early access to set up.

Are there any additional fees for using the self‑entry system?

No — self‑entry is included with your booking. Check the studio’s terms and conditions for any fees related to late arrivals or cancellations.

What should I do if the keypad is not responding?

If the keypad is unresponsive, first confirm you’re entering the correct code during the activation window. If it still won’t respond, wait a moment and try again. If problems continue, check for visible damage and contact studio support; operators can often troubleshoot remotely or provide an alternative entry method.

Can I change my booking after receiving my access code?

Yes. Our flexible booking policy lets you modify reservations in most cases. If you change your booking, a new code will be issued for the updated session time. Always confirm changes via your booking link to ensure you receive any new access details.

Book Your Session Now

Ready to Book Your Session?

Experience the convenience, security and flexibility of Bohemia Bay Studio’s self‑entry system on your next creative project.

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